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Case study · Orthopedics · California
An orthopedic group in California handed PhysiAssist its whole revenue cycle in 2025. Within 45 days, days in AR fell from 59 to 35, so cash from every visit and procedure arrived more than three weeks earlier.
DAYS IN ACCOUNTS RECEIVABLE
The situation
The group had a busy surgical and clinic schedule, but cash was arriving slowly: on average, a claim took 59 days to turn into money.
Front-end checks, coding, claim follow-up and denials sat with different people, so no one owned a claim from visit to payment. In 2025 the group moved its entire revenue cycle to PhysiAssist.
What we did
Every open and new claim got a named owner on our team, visible in the live dashboard.
Eligibility, authorizations and coding were checked before claims went out, so fewer came back.
Open balances were worked from the oldest bucket down, with payer follow-up on a fixed schedule.
Each denial pattern was traced to the step that caused it and fixed there.
Results
Days in AR before
59when we took over
Days in AR after
35within 45 days
Cash arrives
24 dayssooner per claim
Days in AR measured from the practice's own AR reports, at takeover and 45 days after go-live, 2025.
We review your AR aging, denials and KPIs and send a written report with the gaps and the revenue we expect to recover.