Primary care billing services · E/M · Preventive · Care management

Primary care billing services, every visit counted

PhysiAssist runs billing for primary care and family medicine practices: office visits, preventive and wellness visits, chronic care management, vaccines and in-office tests. We code each visit to what the record supports and catch the billable work that high-volume days leave behind.

See what we checkCodes, visits, care management

Preventive visit code finder

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Payer
Medicare visit
Patient
Age

Bill

Same-day problem

CPT preventive medicine and Medicare wellness visit rules

  • Every E/Mlevel checked against the record
  • Wellness visitstimed to Medicare frequency rules
  • Same-day problemsbilled with modifier 25
  • 2.8% to 5%of net collections, one rate

The basics

What are primary care billing services?

Primary care billing services manage the revenue cycle of a primary care or family medicine practice: E/M visits, preventive and annual wellness visits, chronic and transitional care management, vaccines, in-office tests, telehealth, payment posting, denials and AR. In primary care, small amounts lost on many visits add up fast.

Visits

E/M visits

Office and telehealth visits coded by medical decision making or time.

Preventive

Wellness and preventive

IPPE, annual wellness visits and preventive exams by age, with same-day problems billed.

Care management

CCM and TCM

Monthly care management and post-discharge visits with consent and time on file.

In office

Vaccines and tests

Vaccine products and administration, labs and in-office tests.

What we check

Primary care billing and coding: what we check on every claim

Primary care codes we check
CodesWhat they coverWhat we check
99202–99215New and established office visitsLevel supported by decision making or total time
G0402 · G0438 · G0439Welcome to Medicare, first and later annual wellness visitsFrequency rules and no cost share for the patient
99381–99397Preventive medicine visits by ageNew or established, age band and payer coverage
25Significant, separately identifiable E/MSame-day problem visit documented apart from the preventive visit
99490 · 99439Chronic care management, clinical staff timeConsent, care plan and minutes per month
99495 · 99496Transitional care managementContact within 2 business days, visit within 7 or 14 days
90471 · 90472Vaccine administrationProduct and administration lines for each vaccine

Free primary care billing audit

Find the visits that were underbilled or missed

Send us a recent month of E/M, preventive and care management claims. A certified coder checks every one and sends a written report you keep, whether or not you work with us.

Primary care billing audit · sampleIllustrative

Claims reviewed

600

With an issue

41

Dollar impact

$11,800

What the report covers

  • E/M level support
  • Preventive and same-day problem visits
  • Wellness visit timing
  • Care management time and consent
  • Denials by root cause and the fix for each pattern

High volume, small margins

Every visit coded, every month

Primary care earns its revenue a visit at a time. We check each one, so the small amounts that slip on busy days come back.

E/MPreventiveCare managementVaccines

The systems we work in every day

Already fluent in the tools your practice runs on

35+EHRs
6clearinghouses
8auth portals
EHRs we have masteredWe work inside yours
and more

We log in to your system; nothing about it changes for your team.

ClearinghousesClaims, rejections, ERAs

Claims, rejections and remittances worked through your clearinghouse.

Prior auth portalsSubmit, track, renew
and more

Submissions, status checks and renewals in each payer's own portal.

Pricing

How primary care billing is priced

One rate of 2.8% to 5% of net collections, quoted in writing before you sign. Where you land depends on monthly collections, specialty mix, the scope of services, and your AR backlog and payer mix.

The rate covers medical coding, claim submission, payment posting, denials and AR follow-up. Front desk services, prior authorization, the reporting dashboard, patient statements, credentialing and digital marketing are quoted separately.

See full pricing and estimate your rate →

Primary care billing questions

What do primary care billing services include?

Eligibility checks, E/M coding for office visits, preventive and annual wellness visits, chronic care management, transitional care, vaccines and in-office tests, telehealth, payment posting, denials, AR follow-up and patient billing.

How are annual wellness visits billed for Medicare?

The Welcome to Medicare visit is G0402, the first annual wellness visit is G0438 and later ones are G0439, once every 12 months. A physical exam is not part of the AWV.

Can a preventive visit and a problem visit be billed on the same day?

Yes, when a significant, separately documented problem is addressed. The preventive code is billed with an E/M code and modifier 25.

How are E/M levels chosen?

By medical decision making or total time on the date of service, under the 2021 office visit guidelines. We check that the documentation supports the level billed.

Do you bill chronic care management?

Yes. Monthly care management time is billed with 99490 and 99439 for clinical staff time, once consent and a care plan are on file.

Do you bill telehealth visits?

Yes, with the right place of service, modifiers and each payer's current telehealth rules.

How much do primary care billing services cost?

PhysiAssist charges 2.8% to 5% of net collections for coding, claims, payment posting, denials and AR, quoted in writing before you sign.

What is in the free primary care billing audit?

We review recent E/M, preventive and care management claims and send a written report: E/M level support, preventive and same-day problem visits, wellness visit timing, care management time, denials by root cause and the dollar value of each.

Related services

Get paid for every visit you see

A free primary care billing audit by a certified coder, with a written report you keep.

See pricing2.8% to 5% of net
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