Case study · New psychiatry clinic · Massachusetts

A new psychiatry clinic grew to 100 patients a month

A psychiatry clinic in Massachusetts opened in 2026 with PhysiAssist running payer enrollment, billing setup, its first claims and its digital marketing. It went from 10 patients in its first month to 100 patients a month by month five.

Read how we did itStep by step

PATIENTS SEEN PER MONTH

Month 1
10
Month 5
100
  • 10 → 100patients a month
  • 5 monthsfrom opening
  • Billing + marketingone team for both
  • Massachusettsnew psychiatry clinic, 2026

The situation

Where they started

A new clinic has two problems at once: no patients yet, and no payer contracts yet. Patients will not book if their insurance is not accepted, and payer enrollment can take months.

The clinic asked PhysiAssist to run both sides: get the providers enrolled and the billing ready, and bring in patients while that happened.

What we did

How we did it

  1. Month 1

    Set up

    Payer enrollment filed, EHR and fee schedule set, billing rules per payer, first patients seen.

  2. Month 2

    First claims

    Eligibility on every visit, claims out daily, self-pay and out-of-network workflows while enrollments finished.

  3. Months 2–5

    Fill the schedule

    Google Business Profile, local search and paid search aimed at the services and payers the clinic wanted.

  4. Months 4–5

    Scale

    More payers live, more appointment slots, marketing tuned to the services that pay.

Results

The results

Month 1

10

patients

Month 5

100

patients a month

Growth

10×

in five months

Patient counts from the clinic's scheduling records, 2026.

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